The right option for every trip.
1-Click, the open-source trip-planning platform from CS Software, connects riders with trip options tailored to their needs and circumstances.
As the variety of transportation options grows, travelers want to know all those available to them. While riders face the challenge of determining which service best fits their needs, agencies struggle to accurately present the service options they provide.
1-Click solves this challenge through a virtual “trip aggregator” that assembles information on a wide variety of available modes: public transit, private, rail, rideshare, carpool, volunteer, paratransit, and walking and biking. The platform makes this information directly available to travelers through slick, easy-to-use mobile web sites, and indirectly available through other applications that support reservations, trip booking, medical scheduling and more.
Simplified Mobility Management. Travelers and those who assist them can be overwhelmed by the time, cost and convenience tradeoffs in reviewing trip options. 1-Click simplifies the trip planning process by assessing eligibility requirements and rider needs, enabling travelers to evaluate their options and providing call center or social service staff with the necessary information to identify options that meet the needs of every traveler.
Integrated Transportation. At the core of 1-Click is a set of tools that leverage open and published data standards like GTFS, GTFS-Flex, the Uber/Lyft APIs, and more to provide a comprehensive, multimodal trip planning capability that screens travel options and organizes them for use by other systems, including the 1-Click|CS mobile web site.
All user accounts include a name, email address and password. Travelers also have a travel profile that includes information on their program eligibility, travel preferences/limitations, memorized locations to which they regularly travel and a trip plan history.
Trip planning allows users to identify the most appropriate options for making a particular trip, evaluating and identifying options that include fixed-route transit, demand-responsive transit, taxi and other private transportation services, paratransit, volunteer transportation service networks and carpools/vanpools.
1-Click can request feedback from registered travelers via email and an on-line survey. Agency and System Administrators can access the feedback -- related to trip plans, options or travel experience for a specific location, provider or route – and use it to improve service.
Providers can manage information about their organization and services, including regions served, fare structure, provisions for wheelchairs and service animals, schedules and contact information.
Agency Administrators can edit information about their agency, while System Administrators can upload or create and edit schedule data and service data, partner agency data and Agency Administrator accounts. They can also access traveler feedback.
1-Click produces a standard set of reports and each deployment includes a handful of custom reports designed to meet the specific needs of the client agency, allowing it to assess use and benefits of the system and translate ridership data into actionable knowledge about the transportation needs and travel patterns of its riders.
Tailor trip planning options to specific needs, choices and schedules of for each individual, based on factors including age, physical mobility limitations, Medicaid eligibility, veterans’ eligibility, and tradeoff preferences for time, cost and convenience.
Centralize and store data securely to generate a variety of reports to help manage operations more efficiently.
The platform runs on laptops, tablets, kiosks and smartphones, and it supports multiple languages.
Unlike commercial solutions, an open-source platform allows a nationwide community of mobility partners to develop and enhance 1-Click.